Newtown Budgeting and Advocacy Service empowers the South Wellington community to navigate financial and social systems, providing free financial mentoring services to individuals, families, and whanau facing hardship. A warm, calm reception experience can make a real difference for clients who are already under stress.

This volunteer opportunity involves answering phone calls, making appointments, noting messages, greeting clients at the door, and helping people contact agencies for urgent assistance, particularly during current financial emergencies. Shifts are four-hour morning or afternoon blocks, Monday to Friday. A Ministry of Justice check is required.

What you'll bring:
• Calm, professional manner with people in difficult circumstances
• Good phone manner and basic administrative skills
• Reliability for regular weekday shifts

You might be a great fit if you are:
• Empathetic, composed, and non-judgmental
• A clear and helpful communicator on the phone and in person
• Motivated by connecting people with the support they need

Training Provided: Details to be confirmed with the organisation.